Friday

Watch For Canceled Affiliate Programs



It's a tough economy and it's not just affecting the typical brick 'n mortar. At an increased rate I've been receiving notifications that some of the affiliate programs I'm using are closing or potentially running low on funds in their Network accounts. It requires careful attention so that you, the affiliate, are not the one left out to dry.

First, make sure the affiliate network you are signed up with has your correct email and check to make sure you are notified of changes. Just because a program within a network closes, doesn't mean the ads won't keep displaying, it just means you won't earn a commission.

Also, make sure that you sign into your Affiliate Network site every day. This will help keep you aware of new programs being offered, news, and potentially new tools to help you make more money. Lately, some of the news I'm getting from long term affiliates are coupon codes. These can be a great way to bring more visitors to your site, since you have something to offer them to buy from the company you are affiliating for.

Lastly, I can't stress enough, make sure you are getting updates from all of the affiliate programs you are signed up with. Often times the commissions end immediately, so the longer their ads are up on your site, the more money you will lose.

Wednesday

Pepper Jam Network inText Ads Beta

No matter how experienced of an affiliate you are, a good affiliate is constantly looking for new tools to increase conversion. The most recent tool that I've found to help increase revenue is the PepperJam Network inText Ads, which works in conjunction with the eBay affiliate program.

Essentially the PJN inText Ads provide java script that you insert into any web page. This will then convert a set amount of keywords into hot links, that bring up a eBay listing popup. The popup includes a specific keyword item, along with similar searches in a small thumbnail preview.

The PJN inText ads are very similar to what's already been used and developed by Vibrant Media and Kontera. So far feedback looks positive and appears to be a great way to help monetize pages with a lot of text, such as blogs, and wiki pages.

Time will tell if it becomes a viable competitor to software like BANS and phpBay. Currently I have a case study in the works and intend to provide my findings over at NailsBlog.com

Monday

Blog Scrapers Beware


The Google Adsense blog today made readers aware of a system that would allow content creators to report those who steal their content and monetize with Adsense. It is inferred that the original content creator should attempt to contact the thief responsible, but if all else fails a complaint should be registered through the Google help center.

It's our policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act and other applicable intellectual property laws.


Of course the first question that crops up is what will Google do to find proof of infringement? After all anyone could report that any competitors content is stolen and cause issues for the Adsense Publisher. I'm not thinking that this will stop all blog scrapers from stealing content, but maybe it will slow down the biggest offenders. A few well placed Adsense bans might put a stop to those who think it's ok to throw up a Spam Blog and monetize with your hard work.

Thursday

Recommended Free Landing Page Templates

A blank landing page template can go a long way to helping an affiliate get on their feet. A landing page template can also save time, money, and help keep you motivated to taking the next step. Generally that next step is an Adwords campaign or the beginning of SEO, an already daunting task.

Below is a list of Free Landing Page Templates that I prefer using:

Free Landing Page 1 - No pictures, just a blank copy, with traditional bolds and header type text.
Free Landing Page 2 - Call to action, above the fold, type landing page with holding spaces for you to insert your own images.
Free Landing Page 3 - This landing page is designed to host a number of offers, where you can compare products with dividers, images, and separate fields.
Free Landing Page 4 - Not my favorite free landing page template, but it gets the job done, and offers some flexibility as far as branding is concerned.
Free Landing Page 5 - Mixture of a few landing page templates that already have areas for fields to be added and submitted.
Free Landing Page 6 - Great collection of graphically intensive landing pages. This site specializes in free cellular ringtone landing pages and seem to convert really well.

Have a free landing page template you want added or like to recommend? Please just leave a comment so I can have a look, if I like it, I'll be happy to add it to the list.

Affiliate Marketing Plugins I Use

I don't use a whole lot of affiliate tool plugins, but the ones I do use, I'd hate to ever be without. This will be my first installment on tools that I recommend any affiliate marketer use, not matter how experienced you are.

These tools are not magic and will not just produce sales for you. However, they will help automate a lot of the manual labor involved with keyword and niche research.

Affiliate Espionage - I just picked this beauty up a few days ago and it's making my heart sing. Please check out an honest review of the Affiliate Espionage plugin. Basic uses are it helps research which keywords are converting best for Adwords advertisers. Sure has saved me money already that would have been wasted on poor keyword choices.

(Affiliate Espionage is the only paid tool I've ever used.)

Rank Checker - This is a tool from SEOBook.com and allows you to build keyword lists. It then automatically runs scans on the top 3 search engines to find your rankings based on which domain you want the keywords linked to. This plugin is free!

Good Keywords - This is another free tool that allows you to generate misspellings of keywords and help flesh out some other keyword ideas you may not have thought of. The tool itself is software that you run and store it's database locally, you can get it at SEO Labs.

So these are a few tools that I'm currently using and no doubt mileage varies from user to user. While I wouldn't say you NEED these tools to be a successful affiliate marketer, they certianly help with time management, automating much of the research process.

If you have a tool to recommend let me know, I'm always on the look out of the next helpful plugin or script.

Monday

Online Advertising In A Down Economy

"I know I waste half the money I spend on advertising, I just don't know which half."


This old statement about not knowing how effective advertising is becomes especially true in a down economy. The good news is that when advertising online you have a much broader audience than typical brick 'n mortar businesses, so reach becomes a large factor. But most importantly, don't shy away from using advertising as a way to grab market share in a down economy. When advertising for affiliate websites especially, it's important to get while the gettings good.

"He who stops advertising to try to save money, could just as easily stop his clock to try to save time."


Going back in time and looking at other down turns in the economy sheds some light on how to maximize your advertising. Tweaks are necessary to maximize that advertising dollar, mainly because buyer mentality changes greatly. Focus shifts from wants to needs and convincing a potential customer that they need your product becomes another trial and error game, like when you first started.

Online advertising can get a lot less expensive during a down economy. History proves that in such economic crunch times that the marginal players, those smaller competitors, etc will be more likely to cut back on their advertising dollars. After all, it's expected that they would be more willing to make cuts there than to consider cutting elsewhere, like employees, or development costs. That's why being affiliate, where you have no actual inventory, can put you in the drivers seat when advertising when an economy is bad.

Buying Patterns Shifting To Alternatives

Another benefit to advertising in a down economy is the fact that buyers will be looking to alternatives to the traditional loyal brand names. Generally this could mean a savings for a buyer who stuck with tried and true, opening up another niche for the affiliate.

As an example, say during a booming economy you are struggling to advertise for an off brand computer. Obviously competing with Dell, HP, and Gateway online can be very difficult because of brand recognition. However, during a bad economy consumers will be looking for alternatives and allows your advertising dollars to push that offbrand and accumulate more sales, not just window shoppers. Consumers will be more likely to purchase that cheaper alternative, thus increasing your conversions.

Focus On The Customer

Retention of buyers will also become more important in a down economy. There will be fewer customers out looking to actually buy, since more will be content with doing with what they have. Make sure that after getting visitors to your site, through online advertising, they know how much you appreciate their business. Even in an affiliate driven website its possible to increase customer retention through memorable advertising methods, so they automatically look for your site next time they need a product.

If the economy gets worse focusing on the customer will become even more important. Repeat business and word of mouth will further add to the value of your advertising dollars. Those with larger budgets could also use advertising as a way to define your companies core values, further increasing the focus on your customer.

Conclusion

Lastly, always remember, no matter how bad it gets there is always room for opportunity. Be aggressive within your means and strive for growth, looking at every angle and ways to move in on your competitors. Don't be content with the status quo, fortunes are made in bad economies.

Tuesday

Amazon Commission Tiers And How To Improve



Amazon.com offers a great affiliate program, if you know how to market it properly and optimize your commission tiers. There are 2 basic complaints that come about in the popular webmaster forums when it comes to the Amazon affiliate program, which is it's short cookie duration and it's low commission payout. While there is not a whole lot we can do about the cookie duration, there are actions affiliates can take to help reach the highest levels of tiered commissions and maximize their commissions once they get there.

The Amazon affiliate program commission tier is unique, because it does not focus on dollar sales, rather on the number of units sold. The Amazon commission tier has 8 different levels within the General Products category. However, there are fixed commissions for items being sold in the CE Products, Kindle, and Endless.com categories. Please review the Amazon commission tier below.



As you can see from the chart, it gets real easy to increase your commission tier at the lower levels, mainly because it only takes 7 items to hit 6% which can be on par with other similar affiliate programs. CE Products are a little bit more tricky, typically eletronics, these items are at a fixed 4% commission rate, no matter how many you sell. But I've found a way around this and it works on popular electronic items where many companies are thrown into the mix.

It's possible to get a higher than 4% commission rate from Amazon on electronics, if you focus on selling items from other 'stores' within Amazon and not just Amazon.com products. When a CE Product is out of stock at Amazon.com it other companies products will be shown and on popular items this can happen a lot. What happens is that Amazon applies the General Product tier to those purchases, instead of the CE Products category.

Back before Wii's were removed from being eligible for commissions I was selling Wii's on Amazon for 7.5% commission...every month. My strategy was to focus other websites on lower priced items, which would typically sell better, to drive my commission tier up. Then I would focus selling Wii's that were out of stock on Amazon, and sold at 3rd party merchants within Amazon, for a higher General Products commission. Because of the attention to detail I was making a full 3.5% more commission per sale on items over $200. Up until removed my commissions were going even higher because people were selling a used Wii bundled with games and other accessories.

Now the above example is no longer applicable because the Wii was added to the 'No Commission' list. However, there are plenty of products and niches still available on must have items that quickly go out of stock and rely on other vendors. The double payback comes when these in demand items are priced above retail value. Obviously the higher cost means more commissions in the pockets of affiliates. So in closing, experiment, find work arounds, and good luck maximizing your Amazon commission tier.

Thursday

Site Stripe Tool At Amazon.com


Right now I'm marketing my Associate-O-Matic stores full tilt, trying to capitalize on the online shopping before Christmas. I'm tweaking on a daily basis, changing categories, focusing on keywords, etc and adding links to my blogs where I normally wouldn't bother. If you haven't been to the new Amazon.com Affiliate Dashboard recently then it's time you go back and check it out. Amazon has spent a lot of time updating the usability and tools to use to help make affiliates more successful and one new tool stuck out at me more than the others.

Amazon.com now offers a Site Stripe tool that embeds itself at the top of your browser while you are on Amazon.com. This 'Stripe' allows you to automatically generate an affiliate link for any page you are currently visiting and more.

List of Features for Amazon Site Stripe Tool
  • Generate link for page viewed.
  • View earnings.
  • Visit discussion board.
  • Add items to your aStore.
It's made a world of difference in time saved when viewing the Amazon website and looking to generate some quick links to throw in a blog. If you haven't had time to check it out yet, go now, you may be wasting your time with other methods.

Monday

GoDaddy Domain Club




Part of being an online affiliate marketer is watching deals and trying to maximize your profits, that's why I scour for every deal I can find for myself personally. Today I received an email with a special promotion to join the GoDaddy domain club, where I can receive additional discounts on buying .com domains. However, belonging to this club requires a yearly membership, which at this time is $71.99.

Specifically I'm considering this membership because of the deal you get on .com domains all year. When you join the club they lock in your .com pricing to just $7.29 per year. Not taking any other coupons or discounts the current full price of a .com domain (which is usually what you are forced to pay when renewing) is at $10.69 for one year. Well, I'm not so sure joining this club will be worth it to me, see the math below.

Savings Per .Com Domain : $10.69 - $7.29 = $3.40
$71.99 / $3.40 = 21 Domains

Basically I would have to purchase over 21 domains to just break even on the GoDaddy domain club deal. Currently I only purchase about a dozen new domains per year, so it's clearly not in my best interest to start joining their club...just yet. This formula doesn't even take into consideration that I typically don't pay full price for domains anyways, since coupons are readily available.

Keep this in mind fellow affiliate marketers, just because it's a good deal doesn't mean it's a good deal for you. Consider all options before jumping into an offer and save money at every corner.

Tuesday

Free Wordpress Plugin - Ad Rotator


Being an affiliate and bring fresh banners to your visitors can be a time consuming process. WP Ads is a free Wordpress plugin that automates the rotation of any type of advertisement you wish. You simply add the code, which can be banners, adsense, whatever to a banner spot, then assign it to an ad zone. Code is then displayed to be added to your posts or to your Wordpress template files where you want the banners to be shown.

The ad rotator plugin provides a basic report of how many times a specific ad is shown. WP Ads also allows tweaking of weights, so some ads can be shown more often than others. As you ad banner spots they are displayed as a list in the 'Settings' section of your WP dashboard. It's an easy process to add, delete, or edit your ads at any time. All in all it's an amazing plugin that I should have been using years ago.

It's important to continously update your banners with promotions for affiliate programs. Stale banners increase visitor ad blindness and obviously lowers your clicks and conversions. This great wordpress plugin automates the entire process so you can spend more time updating your content, not your ads.

Why PepperJam Network


I've been a member of a number of affiliate networks, including but not limited to Commission Junction, ClickBank, Affiliatefuture, and Shareasale. All of these networks offer some great programs, interesting tools, and some sort of customer service. However, in the past 3 months I've been using PepperJam they have went above and behond in all aspects of what I look for in an affiliate network.

The Programs

Pepperjam network has so many great programs in their arsenal and seem to be adding 100's monthly. Each of these programs are a great way to diversify your affiliate income sources and even give you some great ideas. Program managers can also solicit you to be their affiliate partner, not just the other way around like on other networks.

Payout

Pepperjam pays me every 2 weeks via PayPal on locked commissions. Each affiliate program has it's own requirements for what means 'locked' but generally speaking I've been keeping my plate full and who can argue with fast immediate deposits in a PayPal account?

Ease of Use

Whether I'm searching for a new program to affiliate for, checking my reports, or just finding out what the latest news is, PJN navigation and use is top notch. Almost all aspects of my account are reachable from the main dashboard and affiliate programs I've already partnered with are readily available through one click, no need to filter results. Furthermore I'm treated with 4 very distinctive reports immediately, every time I login.

Affiliate Tools

Affiliates are only as good as the tools they are given, the more tools, the happier I am. PJN offers plenty of standard tools, like banner generation, text links, and advanced javascript ads for some programs, but in the past month they released a monster tool, Pepperjam Store Builder. This tool allows you to create mini-stores through a point and click interface, then simply copy the code generated into any standard web page environment. Also, don't forget their PepperJam Ads tool as well, which will create Adsense like ads to display on your website, though all or any programs you select.

Affiliate Customer Support

I just cannot speak highly enough about the support I've received from the employees of the PepperJam Network. There have been a number of issues, not necessarily problems, that have creeped up that have allowed me to speak through email and on the phone with my account rep. Every time has been a pleasant experience and messages have been promptly responded to. Unfortunately I can't say the same thing about other networks where human contact is required. Also, what other network allows you to meet the entire Pepperjam Network team, even the bulldog on YouTube?

Closing Statements

I'm not a huge affiliate with the Pepperjam Network, on average about $400 per month, but I'm working on expanding and moving over some of my sites and replacing some other network programs. Even though I'm not what would be considered a super affiliate, I can vouche for the kind of support I have received from them, it's phenomenal and a network I can feel good about recommending to anyone.

Monday

Protecting Your Inbox



Marketing your new affiliate landing page can be a daunting task that requires special tools to make it as painless as possible. The number one marketing method I enjoy doing requires me to have a membership on multiple forums. Furthermore each membership will generally have a unique name and password, but with the same email address.

Keep in mind I'm not spamming, but honestly contributing to the forums growth, only utilizing my signature links within the forums TOS. To remain as anonymous as possible though, I don't like using my personal email account or an account associated with my affiliate site. Most public free email accounts are not allowed to sign up with forums, so using Hotmail, Yahoo, and similar accounts goes out the window. This has created a problem for my mass marketing endeavors and need to keep accounts separate and that's when I found HushMail.

HushMail.com is a trusted email service that provides free limited access to an email inbox. They do not offer HUGE storage or a lot of extra inbox options, but it does provide a spam free working environment for handling my multiple forum marketing identities. Plus HushMail uses several spam protectors for signing up as well, so it's a trusted email while signing up to forums.

Hushmail provides a high level of security combined with total ease of use. All you need is a computer with an Internet connection and a current Web browser. Just sign up for a free Hushmail address, create a passphrase, and login to your account to begin. You'll immediately be able to communicate securely with other Hush users, and you can access your Hushmail account from anywhere in the world.

Conclusion

If you are looking for an email service that you can take with you on any computer and have a trusted spam free email provider, then HushMail.com is the service for you. As long as you don't plan on archiving a ton of messages, you'll find their service top notch and rarely any spam makes it through. That's why I use HushMail as my #1 email service provider for managing my marketing campaigns.

Thursday

Christmas Affiliate Programs

I'm willing to bet it's not too late to start creating an affiliate site dedicated to selling Christmas items. As a matter of fact, now is the time you can capitalize on some great deals by affiliate programs looking to hook holiday buyers early. According to industry analysts this will be a down year for Christmas and holiday sales, so the longer you wait, the less of the pie you will get.

I've broken down a few great Christmas Affiliates that I'm using through PepperJamNetwork.


ChristmasTreesGalore.com has a great affiliate program setup through PJN that is currently offering 10% revenue sharing.


ChristmasLights.com is also offering a program that pays out 5% revenue sharing.


WreathsGalore.com is currently paying out 8% revenue sharing on all purchases.

Now, these may not be the highest paying affiliate programs available right now, but they are certainly the most targeted for a quickly approaching major holiday. I'm not too up on affiliating for Thanksgiving or even Halloween, but this Christmas I will be ready with the previous affiliate offers.

Pepperjam Network Special Offer

Sign Up for Pepperjam Network and Get a $10 Sign On Bonus

Tuesday

Start Generating an Email List With Your WordPress Blog


WordPress is one of the greatest blogging platforms on the planet.(Yes I feel that way even though I use Blogger for this blog.) One of the best features of WordPress is it's use of Plugins or addons that allow you to modify and use the blogging software as you see fit. The latest gem I will be adding to my arsenal is a little plugin that helps you create a double opt-in email list.

WP Double Opt-In List Management
is one of the strongest tools in any web marketers arsenal. Not because it creates something completely new and unheard of, but because it simplifies the process and streamlines it for consumption. Using software to build the list is the most difficult part, but this plugin automates the sending of confirmation emails so that you remain within the Can Spam act.

Not just a normal subscriber, but also list management, check out the features:

  • users can subscribe to your mailing list from your blog;
  • users can update their subscription details and unsubscribe;
  • sends a subscription confirmation email to the user;
  • sends a welcome email to each new subscriber (optional);
  • sends an unsubscribe notification to the user (optional);
  • saves the subscriber’s details to your internal WordPress database;
  • you can customize the signup form as you like (add fields, remove fields, re-order fields);
  • you can build own in-house permission based email list using a double opt-in subscription method;
  • you can manage your opt-in mailing list inside WordPress (unsubscribe or delete users);
  • you can export your mailing list from WordPress
The plugin is free to download and a breeze to install, but there is a lot of configuring to do once it's ready to roll. All the emails are configurable and can be tailored to the receiver with simple commands. After building your list your marketing campaign can be as simple or extravagant as you want and that's the beauty of the WP Double Opt-In List Management plugin.

Affiliate Network Referrals

What's better than finding a great affiliate network full of great programs? Well being paid to tell your friends about them, of course. The majority of networks out there will offer commissions in some manner for other affiliates you refer to their network. Furthermore, the payout for referring other merchants is even higher, but I'm just going to focus on the affiliate referrals for now.

PepperJamNetwork - Pays $7 USD per affiliate you refer to their network.

Revolution

MaxBounty - Earn 5% commission on every affiliate you refer for up to 1 year.




ShareASale - Earn $1 per referred affiliate.



AffiliateFuture - Pays 5% commission on every affiliate you refer.




I currently or have used in the past all the networks mentioned above. Through my sites I've earned comparable income from all and had no issues in receiving payments through their programs or referrals.

This post was not a paid for post, however the banners do contain my affiliate link, so any support is appreciated.

Monday

Do Not Submit To Directories, Says Google



It looks like Google has went through and updated their Webmaster Guidelines and omitted a few key elements. One of which at one point encouraged the submission of your site to relevant directories, that line has now been removed.

Submit your site to relevant directories such as the Open Directory Project and Yahoo!, as well as to other industry-specific expert sites.
Unlike other Search Engines Google has always been down on paid link placements and other unnatural link building techniques. This type of behavior circumvents their own efforts to remove sites that attempt to game the system. Apparently they now feel that directories are a direct threat to their algorithm.

Wednesday

The Future Of Affiliate Programs


I tell myself on a daily basis to be positive, unfortunately I'm seeing too many changes, happening a little too fast, and I think it spells a rough road ahead for affiliate marketers. The internet is not immune to the troubles in the US and foreign economy, therefore we should start preparing for trends in online businesses just as we have seen them in 'brick 'n mortar'. I'm referring to cut-backs, lower wages (see affiliate commissions), and less accessibility.

First let's look at what companies must do to become more profitable in a failing economy. Consumer confidence is way down, so even fewer people will be buying online, therefore less impulse buying. The less impulse buying the less companies will need to rely on affiliates to bring in the long tail consumers. Either a consumer will know what they want and go to the source, or they won't be interested at all. Expect companies to withdraw existing affiliate programs and even more will wait to enter the market place with programs in place.

Lowering wages is a great way to pad your profit margin and in our case it means lower commissions. Lowering a commission on a program becomes much easier when it's spread out over thousands of affiliates, instead of just a handful of employees. Expect large cuts in commissions and new offers looking flatter than usual. I've actually lost track of how many programs are actually adjusting their commission rates from MaxBounty, luckily these have yet to effect me personally. One only needs to look at eBay for another example of 'cutting commissions', in regards to their recent hack of affiliates and the reorganization of their ACRU tiers.

Lastly, accessibility in regards to the ease of joining an affiliate program. At one time even larger affiliate managers accepted almost anyone into their programs, no matter traffic, or even visitor quality. Now things are getting tighter and bandwidth costs money, the days of sending traffic that doesn't convert to affiliate sites may be over. Expect to not be allowed to sign up unless you have a record of targeted traffic, or existing affiliates should start taking steps to record where and how their traffic is arriving on their site and where they are being sent to the affiliate sites. Finding the fine line in fewer affiliates and higher quality converting traffic will save a company countless dollars on less man power, for managing worthless affiliates(in their eyes) and remove thin affiliate competition from search engines.

The moral of this story is to start diversifying now, so if one revenue stream starts failing or making cuts you're not left out to dry. To an extent I'm speaking from experience and to another I'm kicking myself in the ass. Good luck and happy earning.

Tuesday

Affiliate Deals - Bigger Commisions

I've located another affiliate program that offers up some great commissions and has great brand recognition. The BlockBuster Online Rental Program is the newest program within MaxBounty with increased commissions, paired with a great offer to potential customers. BlockBuster customers can sign up for an initial price of $9.99 and receive unlimited rentals for a month. For the affiliate, you earn a commission of $44 per lead after a visitor signs up and submits their credit card to begin their membership.

What made me select this as a great affiliate deal is that it contains a number of key items I look for in any affiliate program I use:

  • Brand Recognition
  • Appeal to a broad base
  • High payout
  • Simple sign ups and lead generation
  • Good support from the program manager. (MaxBounty)
  • Great Creatives (banners, etc..)
It's worth taking a lot at no matter what topic your site covers. Chances are there are visitors that are interested in trying out rentals online and it's a great way to market and compete against NetFlix.


Wednesday

Google Chrome Add Ons


If you are a little touched in the head you may not have heard that Google had officially entered the browser market with the release of Chrome.  This new browser has been specifically designed to work with the latest javascript web applications, be faster, stronger, and basically able to leap tall buildings better than what was previously available.

But why would I be interested in leaving my tried and true Mozilla FireFox?  As it stands I have a ton of bookmarks, where I know I can find them, a sweet theme, and more add-ons than you can shake a stick at.  For the life of me I can't find any addons currently available for Google Chrome, although since it is open source I'm sure they will come along eventually.  Until I can see at a glance if I have any email, what my adsense revenue is, or what the page rank of a website is I'll be avoiding Chrome and sticking with FireFox.

Further discussion on this new Google Browser Chrome looks like there may be some issues with cookie and affiliate tracking.  The option to go incognito in chrome will keep cookies from remaining on a pertains computer, after they close the window the cookie is lost.  So maybe it's not so important whether I use it, but whether or not I can keep other potential buyers away from it.

Friday

Replies From EPN Mass Banning


As I'm sure you've heard by now, the Ebay Partner Network has issued a tremendous amount of bannings to upstanding affiliates. The word they use is expiration of partnership, but you get the idea. The ones who are now banned from EPN have received a 7 day lead time before their referrals will no longer count. Below are official responses from Steve on the EPN forums.

I wanted to address all of the board posts regarding the expiration emails that were sent last night.

These actions were part of our continued effort to focus on delivering the highest quality buyer traffic to eBay via affiliate marketing. To that end, we’ve been analyzing our program closely over the last few months. I know there have been a number of requests to provide insight into all of the metrics via which we are evaluating affiliate traffic, but unfortunately there’s an active black hat community that is pretty effective at exploiting these insights so we can’t go into details on them. However, what I can say is that in addition to earnings per click metrics (EPC), we look at a variety of metrics to see how users are behaving when they come to eBay.com – how engaged they are with our site, and whether the affiliate link clicks lead to incremental buying activity. As we’ve done this, we have seen a big discrepancy in how interested and active the traffic is that comes to eBay from different sources.

Our responsibility in the affiliate marketing channel is to allocate our resources to best drive incremental demand to our sellers. To that end, we need to focus on partners who have had the most success in engaging users who become some of our best buyers on eBay. I understand that these actions do have a very real impact on some of our affiliates who have been working with us over the years. For that, I sincerely apologize, but these decisions are made in the best interest of eBay's sellers and the overall health of our affiliate program.

We want to be very clear. Affiliates who received these messages of expiration last night are not being asked to stop sending traffic to us due to fraudulent activity or violations of the terms of service. For those of you who received the message, commissions are not being reversed, and you will be paid for all valid traffic you have sent to us to date, and for the next 7 days.

Sincerely,
Steve


Later this same thread after coming under fire, Steve decides that yep, he probably didn't say enough. Therefore he spent more time and a lot more letters pretty much still saying nothing. After all, many MANY of the affiliates that are now expired were using the methods he outlines.

At the risk of making this post too long, I’ve tried to answer a few of the key questions that have been posted in the thread. Hopefully this will provide some more useful information to the affiliates who are concerned about how we’re evaluating traffic and how they can improve their sites and monetization.

Also, I wanted to address the folks who are wondering who the person (also referred to in the thread as commie, retard, etc., etc.) is who made this decision. That person is me. I’m not posting on the boards on behalf of others who made the decision, nor am I asking anyone on my team to post on my behalf. With the gravity of this decision and the impact on the affiliates who were expired, it’s only appropriate that I’m out here doing the speaking, so here I am.

With that, I hope the information below is helpful.

Thanks
Steve



What does “engagement” mean?

Among other metrics, we measure the time that users spend on eBay after they come through an affiliate link, the number of pages that they view, and their buying activity after coming through the affiliate link. Hopefully this helps to further clarify what we mean. I know that we don’t provide reporting on all of these metrics, but we’re looking at ways that we can improve that visibility so that you can optimize your campaigns for them.

Can affiliates affect engagement and conversion?

Definitely. The metrics show that there is a wide distribution of these metrics between affiliates. To illustrate the point with an extreme example, a site that helps potential buyers find and research stereo receivers and then points them to great deals on eBay will probably drive more engaged buyers with better conversion rates than an eBay banner on a ringtone site.

How can affiliates improve engagement from their sites?

Many of you are already using these techniques and others, but for those who may not be, here are some tips to improve engagement.

• Maximize the amount of unique content to your site. Create commerce-oriented content for your site that engages the user in the shopping experience. Conversely, avoid putting eBay affiliate ads on pages that have little to do with shopping – e.g. ringtone sites, non-commerce oriented social network sites, e-mail services, etc. Also, sites that do little other than offer links to redirect to eBay generally don’t perform well. Engage people with content on your site, and make it clear to them on the affiliate links that they will be redirected to eBay to shop.
• Use more targeted creatives. If all you have is a simple text link to eBay or a static eBay banner ad on your site, consider using one of our flash creatives. Use what you know about your users and your content: consider using banners targeted to specific demographics (e.g. male vs. female) or categories – which are also available on eBay Partner Network. Also consider using our Editor Kit and eBay To Go widgets, which can be customized to show specific eBay listings for a given category or keyword right on your page.
• Integrate eBay links within your content. Sites that find a way to work eBay advertising into the content, rather than just as a simple ad at a top, side, or bottom of a page, tend to do better
• Optimize your landing pages. Use what you know about your users to help them find what they want on eBay. If your site is about tennis rackets, avoid landing your users on the eBay homepage, and instead send them to a search results page on eBay for targeted tennis queries.
• Use our geotargeting functionality. Sending a visitor on your site who is from the UK to ebay.co.uk (our British site) rather than ebay.com (our US site), will significantly improve conversion rates and engagement. You can select this option when you’re generating eBay links in the “tools” tab.
• Avoid simply incenting visits to eBay or registration with eBay – their primary motivation is typically not interest in eBay or in purchasing from eBay. If you are going to give your users cash back or points, tie those rewards to actual valid purchases on eBay.

How can affiliates test & improve their performance?

• Set up specific campaigns to test out any new sites, links, content, etc., and ideally, test these approaches at smaller volumes in comparison to your overall traffic. This way you will be able to evaluate the performance of each new campaign separately, ramp up the ones that perform the best, and prune the ones that don’t perform.
• Leverage the custom ID reports to further segment your testing. In an upcoming release targeted for September, additional category reporting will be made available that will help you see the categories that your users are converting in (at campaign, tool, and program levels) which should help you further target your content and affiliate links.


Still under fire the official EPN forums are bumping with angered affiliates, most of which seem to have had a great run with eBay affiliating in the past. It's a frustrating time for all involved, including myself. Luckily I've been able to tide over my earnings, but still affiliating for eBay through the Pepper Jam Network. As I type this I'm already thinking of new ways to leave eBay and never to return. Anyone with half a brain will be doing the same.